Support
Stuck on something? We're a small team and we read everything. Email us at support@patchye.com and we'll get back to you within 2 business days — usually much sooner.
How to cancel
- Subscribed on the web: open the app, go to Settings, and turn off auto-renew — one click. You keep access until the end of the period you've paid for, and you won't be charged again.
- Subscribed on iOS: go to your Apple Account → Subscriptions on your device and cancel there. Apple handles iOS billing, so we can't cancel it for you.
Cancelling during the free trial means you pay nothing.
Common questions
How does billing work?
Plans are fixed-term and paid upfront (weekly, monthly, or annual; monthly and annual start with a 3-day free trial). They auto-renew unless you turn off auto-renew at least 24 hours before the renewal date — one click in Settings.
What if I miss a day?
Nothing breaks. Your lesson waits for you, and you can catch up at your own pace — the unlock schedule just keeps gently moving forward.
Can I switch journeys?
Yes, any time from inside the app. Your progress in each journey is saved separately, so you can come back where you left off.
More answers on the homepage FAQ — or just email us.
Legal bits
Looking for the fine print? Read our Terms of Service and Privacy Policy.