Please read these terms carefully before using Patchye
Effective Date: November 6, 2025
Since we started PatchYE, we've built our Services with strong privacy and security principles in mind.
We provide, and always strive to improve, ways for you to communicate with other PatchYE users including through AI-mediated messages, voice and video calls, sending images and video, showing your status, and sharing your location with others when you choose. PatchYE works with partners and service providers to help us provide ways for you to connect with their services.
We analyze how you make use of PatchYE in order to improve our Services. PatchYE uses the information it has and also works with partners and service providers to do this.
We work to protect the safety, security, and integrity of our Services. This includes appropriately dealing with abusive people and activity violating our Terms. We work to prohibit misuse of our Services including harmful conduct towards others and violations of our Terms and policies. If we learn of people or activity like this, we will take appropriate action, including by removing such people or activity or contacting law enforcement. Any such removal will be in accordance with the "Termination" section below.
To operate our global Services, we need to store and distribute content and information in data centers and systems around the world, including outside your country of residence. The use of this global infrastructure is necessary and essential to provide our Services.
PatchYE cares about your privacy. PatchYE's Privacy Policy describes our data (including message) practices, including the types of information we receive and collect from you, how we use and share this information, and your rights in relation to the processing of information about you.
You must use our Services according to our Terms and posted policies. If you violate our Terms or policies, we may take action with respect to your account, including disabling or suspending your account and, if we do, you agree not to create another account without our permission.
You must access and use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that:
You must not (or assist others to) directly, indirectly, through automated or other means access, use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sublicense, transfer, display, perform, or otherwise exploit our Services in impermissible or unauthorized manners, or in ways that burden, impair, or harm us, our Services, systems, our users, or others, including that you must not directly or through automated means:
You are responsible for keeping your device and your PatchYE account safe and secure, and you must notify us promptly of any unauthorized use or security breach of your account or our Services.
Our Services may allow you to access, use, or interact with third-party websites, apps, content, other products and services. For example, you may choose to use third-party data backup services (such as iCloud or Google Drive) that are integrated with our Services. Please note that these Terms and our Privacy Policy apply only to the use of our Services. When you use third-party products or services, their terms and privacy policies will govern your use of those products or services.
PatchYE does not claim ownership of the information that you submit for your PatchYE account or through our Services. You must have the necessary rights to such information that you submit for your PatchYE account or through our Services and the right to grant the rights and licenses in our Terms.
We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights unless you have our express permission.
In order to operate and provide our Services, you grant PatchYE a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, create derivative works of, display, and perform the information (including the content) that you upload, submit, store, send, or receive on or through our Services. The rights you grant in this license are for the limited purpose of operating and providing our Services (such as to allow us to display your profile picture and status message, transmit your messages, and store your undelivered messages on our servers for up to 30 days as we try to deliver them).
We grant you a limited, revocable, non-exclusive, non-sublicensable, and non-transferable license to use our Services, subject to and in accordance with our Terms. This license is for the sole purpose of enabling you to use our Services in the manner permitted by our Terms.
To report claims of third-party copyright, trademark, or other intellectual property infringement, please contact us at legal@patchye.com. We may take action with respect to your account, including disabling or suspending your account, if you clearly, seriously or repeatedly infringe the intellectual property rights of others or where we are required to do so for legal reasons.
YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE ARE PROVIDING OUR SERVICES ON AN "AS IS" BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. WE DO NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR AND ARE NOT OBLIGATED TO CONTROL THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD-PARTIES.
THE PATCHYE PARTIES (PATCHYE, OUR SUBSIDIARIES, AFFILIATES, AND OUR AND THEIR DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS) WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE PATCHYE PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100) OR THE AMOUNT YOU HAVE PAID US IN THE PAST TWELVE MONTHS.
If anyone brings a claim against us related to your actions, information, or content on PatchYE, or any other use of our Services by you, you will, to the maximum extent permitted by applicable law, indemnify and hold the PatchYE Parties harmless from and against all liabilities, damages, losses, and expenses of any kind (including reasonable legal fees and costs) relating to, arising out of, or in any way in connection with any of the following: (a) your access to or use of our Services; (b) your breach of our Terms or applicable law; or (c) any misrepresentation made by you.
The laws of Australia govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between PatchYE and you, without regard to conflict of law provisions.
You agree that any claim or dispute you have against PatchYE relating to our Terms or Services will be resolved exclusively in the courts of Australia, and you agree to submit to the personal jurisdiction of such courts.
We and you agree that any claim must be brought within one year after the dispute first arose; otherwise, such claim is permanently barred.
We are always trying to improve our Services. That means we may expand, add, or remove our Services, features, functionalities, and support of certain devices and platforms. Our Services may be interrupted, including for maintenance, repairs, upgrades, or network or equipment failures. We may discontinue some or all of our Services at any time.
We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others. We may also disable or delete your account if it does not become active after account registration or if it remains inactive for an extended period of time.
You may delete your account at any time through the App settings. Upon deletion, your personal data will be permanently removed from our servers, your conversations and messages will be deleted, and this action cannot be undone. Active subscriptions will remain active until the end of the billing period.
The Service is currently in an Early Access period. During this period:
We reserve the right to introduce paid features, subscriptions, or other charges after the Early Access period. Any such changes will be communicated to users with reasonable advance notice. Continued use of the Service after such changes constitutes acceptance of the new pricing terms.
Unless a mutually executed agreement between you and us states otherwise, our Terms make up the entire agreement between you and us regarding PatchYE and our Services, and supersede any prior agreements.
We may amend or update these Terms. We will provide you notice of material amendments to our Terms, as appropriate, and update the "Effective Date" at the top of our Terms. Your continued use of our Services confirms your acceptance of our Terms, as amended. If you do not agree to our Terms, as amended, you must stop using our Services by deleting your account.
All of our rights and obligations under our Terms are freely assignable by us to any of our affiliates or in connection with a merger, acquisition, restructuring, or sale of assets. You will not transfer any of your rights or obligations under our Terms to anyone else without our prior written consent.
If any provision of these Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from our Terms and shall not affect the validity and enforceability of the remaining provisions.
If we fail to enforce any of our Terms, it will not be considered a waiver.
If you have questions about these Terms, please contact us at:
Hatchify Pty Ltd
Email: support@patchye.com
Website: https://patchye.com